ONLINE COURSE TERMS AND CONDITIONS

You and the Service Provider enter an agreement pursuant to, and in accordance with, the terms and conditions of these Terms and agree as follows:

1. DEFINITIONS

Unless the context requires otherwise and unless explicitly defined elsewhere in these Terms, capitalised terms and expressions in these Terms are defined terms and expressions which shall have the following meaning:

(a) “Confidential Information” means, in relation to a Party, all information (whether the information is in oral or written form or is recorded in any other medium):

(i) about or pertaining to the business of that Party, its affiliates, or their respective clients, suppliers, or business associates (including but not limited to information on products, technology, IT operations, intellectual property rights, know-how, financial information, and personal data), which is disclosed to the other Party, its affiliates or their respective personnel or contractors (or personnel of a contractor), or which is acquired by or otherwise comes to the knowledge of the other Party) in connection with the Course Content;

(ii) the contents of these Terms;

(iii) all information identified by a Party as confidential; and

(iv) all other information of which the other Party knows or should reasonably know to be of a confidential nature;

(b) “Course Content” means all content made available to You which includes, but is not limited to, text, images, photos, posts, logos, marks, graphics, designs, files, services, products, videos, audio, software, applications, computer code, metadata, downloads, and all other information and materials on and contained in the Platform or otherwise by or on behalf of the Service Provider to educate You on connecting to your feminine energy under the name "Entdecke die Magie deiner Periode";

(d) “Party” means either of the Parties;

(e) “Registration” means the moment You submit the Registration Form and create Your Account;

(f) “Registration Form” means the registration form provided to You by the Service Provider to register for access to the Course Content;

(g) “Service Provider” means Sarah Al-Bashtali, a private individual, acting in the name of the sole proprietorship, Sarah Al-Bashtali Advisory, having the registered business address at Hunzestraat 15, 7417 XE Deventer, the Netherlands, and registered in the Dutch Trade Register (Kamer van Koophandel) under number 85726052;

(h) “Terms” means these online course terms and conditions;

(i) “Platform” means the platform “Coachy” used by the Service Provider on which the Course Content is made available to You;

(j) “You” or “Your” means any (natural or legal) person who has agreed to and is, therefore, bound by these Terms.

2. AGE

2.1 You represent and warrant that:

(a) You are at least 18 years of age; or

(b) if You are the age of 13 years or older but younger than the age of 18 years, You have been given the prior consent (one of) Your parent(s) or legal guardian(s), to enter these Terms.

2.2 The Service Provider makes no representation that the Course Content is available or appropriate for use by individual persons below the age of 18.

2.3 If You are younger than the age of 13 years, the Service Provider does not permit You to access Your Account, the Platform, or the Course Content.

3. ACCOUNT

3.1 In order to access the Platform and the Course Content, You are required to create a user account at Registration (hereinafter referred to as; Your “Account”).

3.2 By creating Your Account, You represent and warrant that all information provided for the creation of Your Account is accurate, complete, and current. You agree to maintain and update, as soon as reasonably possible, Your Account information so that it remains accurate, complete, and current.

3.3 In order to create Your Account, You may be required to choose a username and/or password. You are responsible for keeping Your username and password confidential.

3.4 Your Account may be used by You only. You may not provide access to Your Account or in any way make Your Account or any information relating to Your Account, including, but not limited to, Your username and password, available to any third party.

3.5 Regardless of whether a third party is or was authorised by You to access or use Your Account, You are and remain at all times responsible for any and all use of Your Account and that any and all use of Your Account is fully compliant with the provisions of these Terms.

3.6 You acknowledge and agree that the Service Provider may rely on the username of Your Account, if applicable, to identify You.

4. (UN)PERMITTED USE & COMMUNICATIONS

4.1 You are granted a non-exclusive, limited, revocable, non-transferable, non-sublicensable license to use the Course Content for Your own personal, non-commercial, informational and educational use and insofar as You do not violate any copyright, trademark, and other intellectual property or proprietary rights (hereinafter referred to as; the “License”).

4.2 Any intellectual property rights remain exclusively vested in the Service Provider, its licensors, or its suppliers.

4.3 You acknowledge and agree that You are not permitted to:

(a) share, edit, modify, copy, reproduce, enhance, reverse engineer, (re)distribute, transfer, transmit, sell, resell or in any way exploit the Course Content;

(b) collect or use descriptions or prices of the Course Content; or

whether free or paid, without the express written consent of the Service Provider.

4.4 You shall not use the Course Content to teach any third party or publish on any platform, any of the information, methods, solutions, or formulae contained in or derived from the Course Content.

4.5 You may use the Platform and the Course Content exclusively for Your own use and for lawful purposes. You agree not to:

(a) use or distribute any kind of malicious software, data gathering or extraction tools, or harmful information or material on the Platform, including, but not limited to, robots, data mining, computer viruses, or spyware;

(b) make any attempts to hack or gain unauthorised access to any part of the Platform; and/or

4.6 You shall be liable for damages resulting from the breach or violation of any provision contained in these Terms.

5. RESPONSIBILITIES, DISCLAIMERS, REPRESENTATIONS AND WARRANTIES

5.1 The Course Content, Your Account, and the Platform are provided “as is” and “as available.”

5.2 The Course Content is facilitated through the Platform. It is Your responsibility to ensure that You have the proper technology, hardware and software, along with access to Wi-Fi, to be able to access and use the Platform and the Course Content.

5.3 The description of the Course Content is intended to indicate only the general nature of the Course Content and does not guarantee the content.

5.4 The Service Provider is not responsible if You fail to meet the requirements for the Course Content. You are responsible for allocating sufficient time to allow You to successfully complete the Course Content.

5.5 The Course Content is for informational and educational purposes only. The Course Content is general information and is not, and should not be, construed as, any kind of professional advice. These are the personal opinions of the Service Provider only.

5.6 Your use of the Course Content does not establish any kind of professional-client relationship with the Service Provider.

5.7 You use this information at Your sole risk. The Service Provider is not and will not be responsible or liable for Your reliance on the information.

5.8 The Service Provider makes no representations, guarantees, or warranties regarding potential income or business results that may result from the Course Content, and the Service Provider specifically disclaims any and all warranties relative to earning potential or business results.

5.9 The Service Provider does not represent, warrant, or guarantee that the Course Content, Your Account, or the Platform will be true, accurate, complete, current, or free from errors or omissions.

5.10 The Service Provider is not responsible for: (i) the effectiveness of the Course Content, Your Account, or the Platform; (ii) any results in relation to or outcomes from the Course Content, Your Account, or the Platform; or (iii) any decisions made by You or any other third party based on the Course Content and/or any results in relation to or outcomes from the Course Content. The Service Provider does not represent, warrant, or guarantee the effectiveness of the Course Content, Your Account, or the Platform or the results in relation to or outcomes from the Course Content. The Service Provider’s comments about the effectiveness of the Course Content and/or result(s) and/or outcome(s) are expressions of opinion only.

5.11 You acknowledge that the Service Provider cannot make any such representations, warranties, or guarantees mentioned in this clause 5 and that You cannot hold the Service Provider liable in relation to: (i) errors or omissions; (ii) the effectiveness of the Course Content, Your Account, or the Platform; (iii) any results in relation to or outcomes from the Course Content; or (iv) any decisions made by You or any other third party based on the Course Content and/or any results in relation to or outcomes from the Course Content.

6. COURSE CONTENT CHANGES, UPDATES & ADD-ONS

6.1 The Service Provider reserves the right to amend, change, alter or modify the Course Content at its discretion.

6.2 The Service Provider may update any of the Course Content and/or add new course material to the Course Content from time to time. When the Service Provider makes any updates to the Course Content and/or adds new course material to the Course Content, such updates and/or new course material are not included in the Course Content You were provided at the moment of Registration. You will not receive access to the updated version of the Course Content or new information and/or materials.

6.3 The Service Provider may offer additional course material to supplement the Course Content to You at an additional fee, from time to time, in which case such additional course material becomes part of the Course Content, and these Terms shall apply to the additional course material.

7. THIRD-PARTY RESOURCES AND WEBSITES

7.1 The Platform and/or Course Content may contain links or references to third-party websites or resources originating from third parties. The Service Provider does not own or control these third-party websites.

7.2 You agree that the Service Provider is not responsible or liable for the correctness, accuracy, or completeness of any content or information presented on these third-party websites and/or in the resources provided by third parties.

7.3 You assume any and all risks for visiting and/or using these third-party websites and/or resources originating from third parties, and any and all transactions between You and these third parties are exclusively between You and the relevant third party. The Service Provider is not liable for any damages resulting from or relating to Your use of these third-party websites or resources originating from third parties.

8. GROUP PLATFORM

8.1 The Service Provider may, at its sole discretion, provide You with access to a platform or a group or page within a platform, such as a Facebook group, to which other third parties who have access to the Course Content or other course, products or services, have exclusive access (hereinafter referred to as; a “Group Platform”). Such access to a Group Platform is not a mandatory part of the Course Content, and access to such a Group Platform does not affect any payment rights the Service Provider has under these Terms.

8.2 The Service Provider is not responsible nor liable for any content, including but not limited to text, images, photos, posts, logos, marks, graphics, designs, files, services, products, videos, audio, software, applications, computer code, metadata, downloads, and all other information and materials, deriving from third parties on the Group Platform.

8.3 The Service Provider is not responsible nor liable for the actions of third parties on the Group Platform, nor any communications, conflicts, or damages that occur through any communication and/or collaboration with a third party on or outside the Group Platform.

8.4 For any text, content, images, photos, names, videos, recordings, statements, testimonials, reviews, questions, ideas, comments, and any other information and materials that You post, share, upload, display, transmit, distribute, send, email, or submit to the Group Platform (hereinafter referred to as; the “Creations”), You represent and warrant that You are the owner of the Creations or have the express permission from the rightful owner of the intellectual property rights to those Creations to use and distribute that content on the Group Platform.

8.5 You represent and warrant that the Creations in no way infringe the privacy rights, intellectual property rights, publicity rights, or any other third-party rights and does not contain any unlawful, offensive, or obscene material.

8.6 You agree not to post, share, upload, display, transmit, distribute, send, or submit to the Group Platform any Creations that:

(a) are illegal, infringes or violate the rights of anyone;

(b) are offensive, obscene, defamatory, abusive, profane, hateful, vulgar, obscene, libellous, pornographic, political, threatening, derogatory, upsetting, insulting, misleading, discriminatory, sexist, racist or harmful to anyone in any way; (c) contain chain letters, commercial solicitation, mass mailings, or any other kind of spam or unsolicited commercial messages; and/or

(d) encourage or advocate conduct that constitutes a criminal offence, giving rise to liability or otherwise breaches or violates any law.

8.7 You may not impersonate any person or entity or otherwise mislead as to the owner or origin of the Creations.

8.8 You grant the Service Provider and anyone else working with or for the Service Provider a non-exclusive, royalty-free, irrevocable, worldwide, perpetual, fully sublicensable right and license to use, adapt, modify, edit, translate, copy, reformat, display, publish, broadcast, distribute, reproduce, sell, create derivative works from, live-stream, and/or post any Creations in all forms and media in relation with the Service Provider’s advertising, promotional, publicity and marketing activities, including, but not limited to, those directed to the public through websites, social media channels, newsletters, emails, commercial products, educational and/or course materials, video footage, sales marketing or any other business purpose.

8.9 You grant the Service Provider a non-revocable, royalty-free, non-exclusive license for the use of Your figurative mark, logo, personal name and business name, and Your Creations, which means You are free to use and continue using the Creations for Your own purposes without any restrictions.

8.10 You authorise the Service Provider to identify You in connection with Your Creations and display Your geographic location when using the Creations. However, the Service Provider may use Your Creations without identifying You as the creator.

8.11 You agree and allow the Service Provider to freely use any Creations in its marketing without any compensation.

8.12 You waive the right to approve, inspect or restrict the use of the Creations as described herein.

8.13 The Service Provider is entitled (but not obligated) to monitor, edit or remove at any time at its sole discretion:

(a) any of Your Creations on the Group Platform; and

(b) any content on the Group Platform deriving from third parties, including but not limited to text, images, photos, posts, logos, marks, graphics, designs, files, services, products, videos, audio, software, applications, computer code, metadata, downloads, and all other information and materials.

9. FEE

9.1 As consideration for access to Your Account, the Platform, and the Course Content, You agree to pay the Service Provider a total payment equal to 156.20 (hereinafter referred to as; the “Fee”).

9.2 All amounts stated in these Terms are exclusive of any sales or value-added taxes chargeable unless explicitly stated otherwise. If any sales or value-added taxes are chargeable, You shall pay to the Service Provider, in addition to the Fee, an amount equal to the amount of the applicable taxes.

10. PAYMENT

10.1 The Fee must be paid immediately at the moment of Registration. You may only pay the full Fee at Registration. Payment in instalments is not permitted.

10.2 Registration is not complete, and You will not have access to the Course Content until the Service Provider has received full payment of the total Fee.

10.3 Any payments under these Terms are made by PayPal, or wire transfer. You carry any applicable transaction costs.

10.4 You authorize the Service Provider to charge the credit card or account chosen by You to complete all payments under these Terms, and You do not require separate authorization for each payment.

10.5 If You fail to tender full and/or timely payment of any payment owed to the Service Provider, including, but not limited to, the Fee, or if a payment is cancelled or charged back, the Service Provider reserves the right to suspend Your access to the Course Content and the Group Platform until You have paid any payment(s) due in full.

10.6 If You fail to tender full and/or timely payment of any payment owed to the Service Provider under these Terms within 30 days after the due date of that payment, the Service Provider reserves the right to charge a late payment fee equal to 1% of the total amount overdue, to accrue monthly until payment is received. Additionally, the Service Provider may charge a standard fee for collection costs of Euro + 10 and any expenses incurred in connection with collecting the fee from You, including legal fees and collection costs.

11. REFUND POLICY

11.1 You waive and consent to the waiver of any and all rights to any applicable statutory “cooling-off period,” “withdrawal period,” or any other cancellation and/or refund rights under applicable law insofar as the refund policy in this clause 11 deviated from such rights. The Service Provider is under no obligation to grant You a refund.

11.2 If You cancel or terminate these Terms 24h after the purchase or earlier, You may request a refund. You may receive a refund equal of 50% of the Fee.

11.3 The Service Provider reserves the right to grant You a refund as a refund credit or as a refund to Your original payment method, at the Service Provider’s sole discretion, depending on the capabilities of the Service Provider’s payment service providers, Your payment method, and other factors.

11.4 If a refund is granted to You, an administration fee may be charged.

11.5 Refunds do not apply to any additional course material that supplements the Course Content that is purchased at an additional fee.

12. ACCESS RESTRICTION

The Service Provider reserves the right to, at the Service Provider’s sole discretion, completely or partially, refuse, suspend, remove, restrict Your access to the Platform and/or the Course Content and/or revoke and/or terminate Your use of the Platform and/or the Course Content, any licenses and/or Your Account, at any time, without notice if the Service Provider either knows or suspects You have or shall breach any of Your obligations under these Terms.

13. TERM & TERMINATION

13.1 These Terms are effective, and You receive access to the Course Content and the Platform as per the moment of Registration and continue:

(a) for as long as the Course Content is available on the Platform; or

(b) until You cancel these Terms; or

13.2 The Service Provider shall be entitled to terminate these Terms by written notice to You with immediate effect and thus without observing a notice period and without being liable or any compensation being due if:

(a) any payment that is due under these Terms has not been received by the Service Provider in full and on time;

(b) You breach any of Your obligations under these Terms;

(d) necessary to satisfy any requirements, conditions, guidelines, or opinions contained in any directive, order, opinion, or ruling of a public authority.

13.3 If these Terms are terminated or cancelled, which termination or cancellation can only occur on the basis of and in accordance with the relevant provisions of these Terms, then:

(a) the License shall be revoked with immediate effect upon termination;

(b) Your Account shall be terminated;

(d) You shall cease and abstain from the use of and delete the Course Content from any location You have shared or stored the Course Content;

(e) all rights and obligations of the Parties under these Terms shall end and become ineffective, except for:

(i) the rights and obligations accrued before that date;

(ii) any rights and (payment) obligations of or pursuant to clauses 10 (Payment & access); and

(iii) any rights and obligations of or pursuant to clauses 14 through 27, which will remain in full force and effect after termination of these Terms; and

(f) such termination shall be without prejudice to any rights a Party may have vis à vis the other Party in connection with a breach of any provision of or obligation under these Terms occurring prior to their termination.

13.4 If these Terms are terminated due to any of the reasons listed under clause 13.2(a) or 13.2(b), the Service Provider is entitled to refuse You access to any other courses, (digital) products and/or services at the Service Provider’s sole discretion.

14. NON-DISPARAGEMENT AND PROHIBITED USE

14.1 You agree not to disparage the Service Provider’s brand, products, services or persons working for or employed by the Service Provider.

14.2 You agree that You will not make any unsubstantiated claims that will ruin the business reputation of the Service Provider.

14.3 You shall not use the Course Content or any information or materials in relation to the Course Content, the Service Provider, and/or these Terms in any way that:

(a) is illegal, infringes or violates the rights of anyone;

(b) is offensive, obscene, defamatory, abusive, profane, hateful, vulgar, obscene, libellous, pornographic, political, threatening, derogatory, upsetting, insulting, misleading, discriminatory, sexist, racist or harmful to anyone in any way;

(d) encourages or advocates conduct that constitutes a criminal offence, giving rise to (civil) liability or otherwise violates any law;

(e) is likely to cause confusion among third parties;

(f) portrays or insinuates any endorsement or sponsorship of a Party or its products or services by the other Party or in any other way portrays or insinuates that a Party supplies or approves of the other Party or its products or services; or

(g) portrays or insinuates any special relationship between the Parties.

14.4 You shall not misrepresent or embellish Your relationship with the Service Provider (including, but not limited to, by expressing or implying that the Service Provider supports, sponsors, or endorses You) or express or imply any other type of relationship between the Parties except as expressly permitted by these Terms or agreed in writing between the Parties.

15. LIMITATION OF LIABILITY

15.1 Your visit to and use of the Course Content and the Platform is at Your exclusive risk. You are exclusively responsible for the accuracy and correctness of the personal and other information You provide, the outcome of Your actions, Your results, and all other actions in connection with the Course Content and the Platform.

15.2 The Service Provider and anyone else working with or for the Service Provider is not responsible, nor is the Service Provider liable, for any damages resulting from:

(a) any errors, delays, bugs, or omissions on the Platform, interruption in operation and Your use of the Platform, failure of performance of any kind, website attacks, including, but not limited to, viruses, malware, malicious code, hacking of information, and any other system failures;

(b) any loss of income, revenue, profits, use, data, business, and/or any goodwill related to the Platform;

(c) any theft of and/or unauthorised access to Your information by any third party, regardless of the Service Provider’s negligence; and

(d) any use or misuse of any Course Content.

15.3 Without prejudice to clause 15.6, the Service Provider’s aggregate liability is limited to the Fee, excluding sales taxes, value-added taxes, and any other taxes, actually paid by You to the Service Provider and actually received by the Service Provider under these Terms.

15.4 Without prejudice to clause 15.6, the Service Provider is not liable for indirect damages or loss, including, but not limited to, consequential, incidental, special, or exemplary damages, or any loss of revenue, profits, savings, business opportunities, use, data, goodwill, or any loss due to business interruption.

15.5 You waive any right or remedy in equity, including, but not limited to, the right to seek specific injunctive, performance or other equitable relief, in connection with the Platform, Your Account, the Course Content or these Terms.

15.6 Nothing in this clause 15 shall operate to limit liabilities in the event of fraud, wilful misconduct, gross negligence or any (other) liabilities that cannot be limited under applicable law.

16. INDEMNITY

16.1 You agree to indemnify and hold the Service Provider and/or anyone else working with or for the Service Provider harmless from all damages, losses, claims, actions, demands, suits, proceedings, or judgments, including costs, expenses and attorneys' fees assessed against or otherwise incurred by the Service Provider arising, in whole or in part, from:

(a) actions and/or omissions, whether done negligently or otherwise, by You or Your Account, Your agents, directors, officers, employees, and/or representatives;

(b) use of the Course Content, the Platform or Your Account by You;

(d) violation of any provisions of the Terms by You or Your Account or anyone related to You; and/or

(e) infringement by You or Your Account of any intellectual property rights or other third-party rights.

16.2 The Service Provider will notify You as soon as reasonably possible of any such claims, damage, and/or liability. The Service Provider reserves the right to defend such claim, damage, and/or liability at Your expense. If requested, You will fully cooperate and provide assistance to the Service Provider to defend any such claims without any cost.

16.3 You agree to indemnify and hold the Service Provider and/or anyone else working with or for the Service Provider harmless from any and all current and future claims regarding and/or in relation to the use of Your Creations, including, but not limited to, claims, lawsuits, debts, dues, expenses, damages, and demands of any kind at law or in equity or under any statute, invasion of privacy, infringement of moral rights, defamation, rights of publicity, copyrights or any other cause related to the use of the Creations.

17. CONFIDENTIALITY

17.1 You shall use Confidential Information solely for the purposes described in these Terms and shall not copy, reproduce, sell, assign, license, market, transfer or otherwise dispose of, give, or disclose Confidential Information for other purposes without the prior written consent of the Service Provider.

17.2 You acknowledge that the Confidential Information of the Service Provider, its affiliates, and third parties is strategic, commercially sensitive, and valuable and that the improper disclosure or use thereof will cause serious damage and loss to the Service Provider.

17.3 The restrictions in this clause 15 shall not apply if and to the extent the information is or becomes available to the general public other than by disclosure by You in violation of these Terms.

17.4 You shall have no obligation with respect to Confidential Information to the extent, but only to the extent, that such information is required or requested to be disclosed by applicable laws, provided that You, to the extent practicable and permitted, promptly notify the Service Provider of such request or requirement.

17.5 For the purposes of this clause 15, disclosures relating to Confidential Information that are specific shall not be deemed to be within the foregoing exceptions merely because they are embraced by more general disclosures in the public domain, in Your possession, or received from a third party. In addition, any combination of features shall not be deemed to be within the exceptions merely because the individual features are in the public domain, in Your possession, or received from a third party unless the combination itself and its principle of operation are in the public domain, in Your possession or received from a third party.

17.6 You shall notify the Service Provider as soon as reasonably practicable of any unauthorized use, or attempted use, of the Service Provider’s Confidential Information, and provide all information necessary to assist the Service Provider in any investigation it considers necessary, including for the purposes of mitigating damages, any claim, or the prevention of a recurrence. Additionally, You undertake Your best efforts to prevent a recurrence to the extent this is within Your control.

18. PERSONAL DATA

The Service Provider only uses Your personal data for the purposes set out in these Terms. The Service Provider shall ensure it complies with the requirements of all legislation and regulatory requirements in force from time to time relating to the use of personal data. For more information on how Your personal data is used and stored by the Service Provider, please refer to the Service Provider’s privacy policy which You can find here: https://www.sarahgrete.com/datenschutz.

19. COMMUNICATION & “WRITING” REQUIREMENTS

19.1 Any notice, request, consent, invoice, claim, demand, or other communication between the Parties in connection with the Course Content, the Platform or these Terms must be sent in writing by email in English to the following email addresses set out for each of the Parties below:

(a) to the Service Provider: sarah@sarahgrete.com

(b) to You: the email address provided by You in the Registration Form,

or such other email address as a Party may notify in writing the other Party by email.

19.2 References to "writing" or "written" mean any method of reproducing words in a legible and non-transitory form, including, but not limited to, e-mail.

20. ELECTRONIC SIGNATURE

These Terms constitute an electronic contract between You and the Service Provider with the full force and effect of a handwritten signature. The Parties enter into these Terms by submission of the Registration Form by You by way of clicking on the “Anmelden” button on the Registration Form.

21. ENTIRE AGREEMENT

These Terms constitute the entire agreement between the Parties relating to the Course Content and supersede any earlier agreements between the Parties with respect to the subject made hereof, whether in writing or oral.

22. AMENDMENTS & MODICATIONS

These Terms may be changed, modified, or amended in writing by the Service Provider at any time and at the Service Provider’s sole discretion by sending notice of such modification to You by email, effective as of the date of the email. Your continued use of the Platform and/or the Course Content following the effective date of such change will constitute Your acceptance of such changes, modifications, and/or amendments. If any such changes, modifications, and/or amendments are unacceptable to You, Your only recourse is to terminate these Terms in accordance with clause 13.1.

23. ASSIGNMENT

You may not assign or transfer the Course Content or any of Your rights or obligations under these Terms without the prior written consent of the Service Provider.

24. ENFORCEABILITY

The invalidity or unenforceability of any provision of these Terms shall not affect the validity or enforceability of any other provision of these Terms. Any such invalid or unenforceable provision shall be replaced or be deemed to be replaced with a provision that is valid and enforceable and reflects as closely as possible the intent of the invalid or unenforceable provision.

25. NO WAIVER

No failure or delay by the Service Provider in exercising any right or remedy under or in connection with these Terms shall impair any right or remedy or operate or be construed as a waiver of any right or remedy.

26. CHOICE OF LAW

These Terms and any non-contractual obligations arising out of or in connection with these Terms shall be governed by the laws of The Netherlands.

27. DISPUTE RESOLUTION & ARBITRATION

27.1 Without prejudice to clause 27.2, all disputes arising out of or in connection with these Terms or the Course Content, or further agreements resulting therefrom, shall be settled in accordance with the Rules of Arbitration of the International Chamber of Commerce by one arbitrator appointed in accordance with the said Rules. The place of arbitration shall be Amsterdam, The Netherlands. The proceedings shall be conducted in the English language. No award or procedural order made in the arbitration shall be published.

27.2 If:

(a) You are registered in The Netherlands; or

(b) a dispute is not subject to arbitration under clause 27.1 for whatever reason,

that dispute shall be settled in the competent courts located in Amsterdam, The Netherlands, and both Parties irrevocably consent to the exclusive jurisdiction and location of the competent courts in Amsterdam, The Netherlands, for the adjudication of all non-arbitral claims.